Overview

Goals and vision

What is the research about?

Understanding user experience challenges associated with the Cashu and Fedimint protocols, both of which are implementations of bitcoin backed ecash systems.

What is the research vision and where will this analysis be used in the future?

To use insights gathered from these interviews to inform the upcoming ecash section in Bitcoin Design Community design guide.

What are the issues that this the research aims to better understand?

Trust models, privacy features, minting, swapping and the technicalities of mint / federation management, etc…

Who is the intended target audience?

Bitcoin Design Guide: Current and potential users of the Cashu and Fedimint apps. This group includes bitcoin enthusiasts already familiar with Bitcoin and seeking more privacy-focused alternatives, as well as newcomers who might be onboarded to an ecash application due the lower friction that is inherit to custodial solutions.

1. Test Plan

Introductions

Get to know the participants.

Interview questions

Question # Question Comments
1 Can you describe a feature in the Fedimint that users find confusing or difficult to use?

How do you think the design could be improved to alleviate the confusion? | | | 2 | What are common questions or misconceptions about Fedimint among users familiar with Bitcoin? | | | 3 | What are common questions or misconceptions about Fedimint among users that are not familiar with Bitcoin? | | | 4 | Are there particular Fedimint operations that users find hard to understand or operate? | | | 5 | What approach do you take to explain the federated trust model to new users? | | | 6 | What are some of the security concerns users have about Fedimint or Ecash, and how do you address them? | |

2.Interview Results